ABOUT 
The DISConsulting Group
Founded in 2004 DISConsulting is based on one passion - the love of technology. We realised that technology is one of the most important parts of business and is now the driving force behind growth.
The DISConsulting Group now has three main divisions focused around the IT industry and provides a range of services to be proud of. Click here for further info...
Our Partners
DISDental is proud to have strong partnerships with a range of suppliers, but without having special ties or commitments to any.
This allows us to provide our customers with the best solution for them, something that is important to us.
The Team
Our technical staff are all specialists and encouraged to take training programmes appropriate to that discipline. The management team have built the company to provide customers with the range of skills needed to support their computers networks inhouse. With all this in mind DISDental customers can therefore always expect a consistently high level of service.
SERVICES Computer & Network Support
Whether you have used our support services before or not, we are a simple call away. Our engineers are available to provide ad hoc support on a one-off basis or via one of our support contracts saving you money.
Printing & Scanning
From printing appointment reminder cards, to brochures or x-rays we can provide the right solution, and most importantly at the right price.
Complete Surgery Installations
Fulfilling the customer's needs is what we do best! Whether its 1 x PC or 50, or a specific piece of hardware or standard software you'll be guaranteed that we will offer the best price we can and install it as quickly as possible.
Website, Email hosting, Broadband and Internet Access
We are proud of the level of customer service that we offer, regardless of the size of the customer.
For this reason we chose our hosting partner very carefully. Click here for more info...
Digital X-Ray and 3D Imagining Softwares
At DISDental we have a wealth of experience and skills in the dental industry and the technologies used.
Specialist Skills in Dental Databases
We have a distinct range of specialist skills for the dental industry, and that includes the range of "dental databases" on the market. Whether you use Kodak R4 or ExAct or Dentsys we can provide help and support when things aren't working as they should.
CUSTOMER CASE STUDIES Case Study 1 - Cygnet Orthodontics
Based in Wraysbury, Middlesex Cygnet Orthodontics is a well established practice, for both NHS and private patients. With the introduction of digital X-rays and SMS text messaging the practice was keen to find the right IT partner to grow with.
Case Study 2 - Iosis Clinic Ltd
Servicing both NHS and Private customers, the Iosis Clinic is always busy. They could not afford for the system(s) not to be working and so decided upon a new infrastructure to support this requirement. With the installation over a weekend, business could continue as normal come Monday morning.
Case Study 3 - Lodge Dental Labs
Having been established for many years, Lodge Dental Labs wanted to move their computer network into the "21st century". With the introduction of a new Dental Lab Database and networked milling machines this has been achieved.
Case Study 4 - Portmore Dental Practice
Portmore Dental Practice is based in Weybridge, Surrey and supplies dental services to a large number of private patients.
Case Study 5 - Fairfield Dental
Located in the heart of Staines, Middlesex, Fairfield Dental service over 30,000 patients, and needed an IT Infrastructure and network to back this up. With the help of DISDental they now have complete peace of mind.
Case Study 6 - The Dental Suite Ltd
Having been recommended DISDental from another dental practice, the management knew that our reputation was justified, and unlike past experiences they could now trust their IT partner and rely upon them in their "hour" of need.
CONTACT Contact Us
Head Office Address
10 Vickers House, Priestley Road
Basingstoke, Hants RG24 9NP
Tel: 01256 689632
E-mail: info_disdentalit.co.uk
Why Us Why Use DISDental?
Whether it is trying to communicate via email or simply priting a letter, if things go wrong everything can grind to a halt very quickly.
Our partnership with you is critically important to help run your IT efficiently as a business. The engineers that we choose will have the right skills to ensure that our learning curve is as short as possible. Our team is made up of highly talented individuals who already have a proven track record in getting systems up and running qucikly.
In order for us to relpace the "missing piece of your IT Jigsaw", there are a few steps we take before we start working for you. Firstly, we need to really get under the skin of your business and understand the following:-
Your Background, ethos and credentials What you are trying to achieve as a business? What systems do you already have in place? What are your biggest problems? What are your expectations of us? DISDental IT's technical staff are all specilaists and encouraged to take training programmes appropriate to that discipline. DISDental Customers can always expect a high level of customer service.
Why DISDental IT Ltd.pdf
Digital Xray Digital Xray
Over the past few years DISDental has grown to provide a 1st Class service to dentists across the South of the UK. DISDental's consultants are experts at helping you manage your current software solutions as well as planning for future growth and provide expert installations for every stage of the implementation. This includes, workstations, servers, databases like ExAct or Kodak R4, networked milling machines and digital X-ray systems.
Dental Databases Dental Databases amd Specific Software
One of the biggest questions we have been asked over the years is where do Dentists go when they have a problem with their paitent database and need help, without sitting on the phone for "an hour or more!". Well this is where we can help - our engineers are experinced and constantly trained using several of the dental databses on the market including:- ExAct, Dentsys, Kodak R4, Clinical Plus Kodak Arthur.
Support Dependable - Guaranteed 4Hr Response for Support
After initial exploration of your IT infrastructure, we are able to offer support packages tailored to your specific needs.
Whether you require a comprehensive solution or simple back-up advice, we will be there to maintain and support the smooth running of your IT functions.
We have designed three simple options for customers:-
1.Adhoc support - One off call when you need help. It may be that you wish to carry out a thorough review of your IT installations but need technical input, or simply require advice on various levels
2.Remote assistance SLA - This is a service level agreement providing immediate remote support when you need it most. Connecting through the internet our engineers will be able to help.
3.Remote and Onsite Support SLA - This agreement provides everything a user/business would require from its support company. Providing not only remote assitance, but also onsite engineers in the event of a major problem - all at the agreed monthly cost so no nasty surprises.
Our professional engineers have extensive product knowledge and experience to determine which hardware options are most suitable for your business ensuring the most cost-effective solution. Similarly we can support wireless applications which are becoming increasingly popular, especially where businesses have 'hot-deskers' or laptop users.
Latest Offers To Take Advantage click here now
Latest Offers and Sales
Additional 5% discount on NHS licensing for Microsoft Products the next month.
HP Proliant Servers - additional 3years warranty now FREE on all proliant servers
2 Months Support for just £1 - For all NEW customers that sign a 12 month contract support contract in the month of April, we are pleased to provide the first two months for the price of a cup of coffee, just £1.
Complete Installation Complete Installations
DISDental IT have a vast experience in the Dental systems available and most importantly how they all working together in harmony. When building a new practice or surgery it is important to have considered the effect on existing systems, licensing costs, and overall business continuity. Key questions are always:-
What happens if you build a new surgery that doesn't work with the existing systems? What happens if you spend thousands of pounds building a new practice which then doesn't work on the open day and you can't take customer's money? DISDental IT can help - 01256 479700
Cynet Ortho Why Cynet Orthodontics chose DISDental?
The DISDental team first met with Trevor and Corrie, the owners of Cygnet Orthodontics in 2009. They were
both concerned with the growth of their IT infrastructure and the importance that this played in the business.
If there was a failure in any part of the IT network, this would disrupt business very quickly.
Since that first meeting, we have worked togther on a number of projects including the replacement of the main
database and file server, and the upgrade of the database software. With a Service Level Support Contract in
place, Trevor and Corrie know that if any problems occur the DISDental team will repsond quickly and
effectively.
In addition to dealing with any day-to-day problems, all backups and event logs are monitored by DISDental. This takes the
pressure away from the staff at the practice and allows potential probelms to be dealt with before they casue any disruption.
"Test" restores are completed monthly to ensure that in the event of a major problem, patient data is safe and can be restored.
"We have been working with DISDental now for a few years. I think its fair to say that we we're both hesitant at first to
employ any IT support compnay as we had bad experiences. However, we decided to go ahead with DISDental and we
haven't looked back. When we phone in a problem or log on via the helpdesk, they are always there to help. Our business
is continuing to grow and DISDental managing our IT is a major part of that."
©DISConsulting IT Ltd 2011-2012 All human and animal rights carefully reserved and preserved.
